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Billing & Payers

Fren One Pro is free during the beta

While Fren One is in beta, every workspace is on the Pro plan at no cost. All Pro features are already enabled, and there is nothing to set up or pay for. Pricing will be shared well before paid plans are introduced.

To see this for your workspace, open the workspace switcher, select Workspace settings, then Subscription. It opens the Plan and Billing page, which during the beta shows only this notice: there is no checkout, payment method or billing takeover to act on yet.

Subscriptions belong to workspaces, not to individual people, so the whole team shares the plan and billing can be handed over without losing history or configuration.

Who can manage billing​

RoleBilling access
OwnerFull: view the subscription, change plans, manage payment, take over billing
AdminSame as the Owner
MemberNone. Members can't open the Plan and Billing page; promote them to Admin if they need it.
Billing Admin has been retired

The separate Billing Admin role no longer exists. Anyone who held it is now a Member; promote them to Admin if they still need billing access. See Workspaces.

When a channel leaves a workspace​

When a channel leaves a workspace, whether by the Owner or an Admin unlinking it or by the automatic detach, it immediately loses premium features. The subscription stays with the workspace, and there are no partial credits or refunds. Premium features return as soon as the channel joins a workspace with an active subscription; during the beta every workspace is on Pro, so that's immediate.

Once paid plans are introduced​

None of the steps in this section can be taken during the beta. There is no payer yet, so leaving, removal or an ownership transfer never affects billing.

The payer​

The payer is the person whose payment method funds the workspace's subscription: usually the Owner, but it can be any Admin who has taken over. The Plan and Billing page shows who the payer is.

Only the payer can change the payment method. The Owner and Admins can see the subscription details and take over billing, but can't change someone else's card.

When the payer leaves or changes​

If the payer leaves the workspace, is removed, or transfers ownership:

  1. The subscription is set to cancel at the end of the current billing period. Nothing stops immediately.
  2. An alert appears in the workspace Inbox, and the Owner and every Admin get an email.
  3. The Owner or any Admin can take over the subscription before the period ends.
warning

If nobody takes over before the period ends, the subscription ends and the workspace's channels drop to the free tier immediately.

Taking over billing​

  1. In Settings (workspace switcher, Workspace settings), open Subscription to reach the Plan and Billing page.
  2. Select Take over billing.
  3. Complete checkout with your payment details.

The old subscription ends at its period boundary and yours starts at exactly that moment, so there's no gap and no double charge.

Plans and features​

The features in each paid plan will be published with pricing, before paid plans are introduced.

Next steps​

On this page