Fren One X Docs
Fren One for X connects an X account to your workspace to track followers, mentions and replies, sentiment, and the wider conversations about your brand.
How X works in Fren One
- The account is the channel. You authorize Fren One on the X account. No bot joins anything and nothing is installed on X.
- Nothing is posted without a person. Scheduled posts, AI drafts and suggested replies all wait for someone to approve, schedule or send them. The only automatic action on the account is Safety's optional auto-hide for confirmed scam replies, which is off by default.
- Access is decided in Fren One. X has no per-account verification. The Owner and Admins manage everything; other members manage X only with the + X capability grant, assigned from Manage Access on the Team page in Settings or included in their invitation. Reading an account's Overview, inbox, reports and audit log needs no grant. See the Workspaces docs.
Where to configure it
- Open your workspace in the Fren One webapp.
- In the sidebar under Channels, select the X account. Its pages open beneath it. Statistics are on its Overview page.
- Select Messages (the scheduled posts queue), Listening, Safety, or Agent Settings (Language and Audience, and Brand Voice).
- Change the settings, then select Save on pages that batch changes.
Feature areas
Alerts in Slack, Discord and Telegram
X signals (high-value mentions, reputation risks, follower changes, engagement opportunities and scam replies) land in your workspace inbox, and can also be routed to Slack, Discord or Telegram. See 🔌 Integrations.