Skip to main content

💬 Welcome Message

The Welcome Message feature allows you to automatically greet new members when they join your Telegram community. This helps create a welcoming atmosphere and provides important information to newcomers.

Overview​

When enabled, the Fren One bot will automatically send a customized welcome message whenever a new member joins your chat. This message can include:

  • Custom text and formatting
  • Community rules and guidelines
  • Links to important resources
  • Mentions of the new member
  • Interactive buttons for quick actions

Configuration​

In the webapp​

Open your workspace, select the Telegram group under Channels in the sidebar, then select Onboarding, then the Welcome & Goodbye tab. Changes save with the Save bar at the bottom of the page.

In the webapp editor:

  • AI-Generated Welcome writes a unique, personalized welcome for each new member in the Tone you pick (Wholesome, Witty, Professional or Sarcastic). If generation fails or times out, the message you wrote is sent instead.
  • The message editor takes up to 4,096 characters. You can attach a JPEG, PNG or WebP image (up to 10 MB) or a GIF or MP4 (up to 50 MB), and add rows of Buttons with labels and URLs.
  • Send to: In the main chat, In a direct message, or Group (private). Private in-group messages are only visible to the new member and expire on their own, so the auto-delete settings don't apply to them.
  • Delete the message: Never, On the next join, or After a set period of time.

In Telegram (bot menu)​

To set up welcome messages:

  1. Use the /settings command in your chat
  2. Navigate to 👋 Onboarding → 💬 Welcome Message
  3. Toggle the feature 🟢 Enabled to enable welcome messages
  4. Customize your welcome message content

Message Customization​

  1. Go to 💭 Message
  2. Type the Welcome Message in the Telegram chat.

You can customize your welcome message with:

  • Plain text: Simple welcome text
  • Markdown formatting: Bold, italic, code formatting
  • Media: You can drop any Telegram-supported media type to your welcome message. These could be images, videos or gifs.
  • Variables Use one or multiple variables in the welcome message:
    {user_mention} - mention link for the user.
    {first_name} - user's first name.
    {last_name} - user's last name.
    {full_name} - user's full name.
    {username} - username (if available).
    {user_id} - user's ID.
    {group_mention} - mention link for this group.
    {group_link} - link for this group.
    {group_name} - group title.
    {group_username} - group username (if available).
    {group_id} - group ID.
Example Welcome Message

Welcome to {group_name}, {username}! 👋

Please read our community guidelines and don't hesitate to ask questions.

Enjoy your stay! 🎉

Advanced Options​

Buttons​

  • New Button: Add buttons to the welcome message. Send the new button in the following format:
Label | URL

Example:

Website | https://fren.one

Mode​

  • Direct Message: The welcome message will be sent to the user in direct message (only recommended with CAPTCHA completion via direct message).
  • Main chat: The welcome message will be sent to the user in the main chat.

Deletion Mode​

  • After a set amount of time: The welcome message is deleted after the amount of time entered (in seconds).
  • On next user join: The welcome message is deleted upon sending a new one.
  • Do not delete: The welcome message is not deleted.

Preview​

You can preview your created Welcome Message via the Preview Button

Welcome Message Preview

Troubleshooting​

Welcome messages not appearing?

  • Ensure the bot has admin privileges
  • Check that the feature is toggled 🟢 Enabled
  • Verify the bot can send messages in the chat

Formatting not working?

  • Use standard Telegram markdown formatting
  • Test your message template before deploying
  • Check for typos in custom variables

On this page