🔨 Bans
The Bans tab sets up a ban notice: a direct message the agent sends to a member right before it bans them, saying which server it is, why, and how to appeal.
Where to find it
- Open your workspace in the Fren One webapp.
- In the sidebar under Channels, select the Discord server you want to configure. Its pages open beneath it.
- Select Moderation, then the Bans tab.
Settings
| Option | Description |
|---|---|
| Notify member before ban | Before the agent bans a member, it sends them the DM below first. |
| DM message | The message to send, up to 1,800 characters. Required when the notice is on. |
| Preview | Shows the message with sample values. The agent fills in the real values when it sends the DM. |
The message can use these variables:
| Variable | Replaced with |
|---|---|
{reason} | The ban reason, or "No reason provided" when empty. |
{server_name} | The name of this server. |
{moderator} | The admin who issued the ban, or the name of the automation. |
How it works in Discord
The notice covers bans the agent carries out, from its commands and its automated moderation. A ban made directly in Discord, outside the agent, doesn't send it.
The DM goes out before the ban, because a banned member no longer shares a server with the agent and can't be messaged. A DM that can't be delivered, for example because the member has DMs turned off, never stops the agent from going ahead with the ban. The ban itself can still fail for the usual reasons, such as missing permissions or the member's role sitting above the agent's.
Saving your changes
This tab uses a batched save: edits stay local until you select Save in the bar that appears at the bottom of the page.