📚 Knowledge Base
The Knowledge Base is the information your agent answers from. Everything you add here grounds the 🤖 AI Assistant's replies, the /q Q&A command, AI assistance in 🎫 Tickets, and the relevancy scoring behind the 🧠 AI Leaderboard. Build it from your docs, website, PDFs, and videos in Sources, generate a member-driven FAQ, and keep it healthy with Curation.
Testing with Chat
The Chat tab is the built-in test harness — "Ask the agent anything" and it answers with streamed responses, source citations with a confidence percentage, and a banner when confidence is low, all tested against this community's knowledge base. Use it after adding or curating sources to check what your agent will actually say before members ask.