October 19, 2026

New

Agents. A new Agents page puts everything about your agent in one place:
- A mode per channel: off, drafts for your team, answers when asked, or answers on its own.
- Pause the agent everywhere, or in one channel.
- Voice, Knowledge, Rules, Behaviors and Channels tabs for each agent. Behaviors are published when you are ready and keep their history.
- A Shared tab for the instructions, safety rules and team hours every agent follows.
- A Test tab to replay a question, and Analytics › Answers to see how answers are doing.
Asking is simpler. Members ask by mentioning the agent, replying to it, or calling it by name. You can add other names it answers to.
Admins can ask too. Chat with the agent privately on Telegram, or ask it in the group or server. An action on a member waits for your approval.

On Discord, the /q command and the per-server trigger word are removed: mention the agent instead. On Telegram, /q still works.
The Telegram AI assistant settings moved to the Agents page.

The agent shows it is typing, answers in the member's language, and always replies to a direct question, even when it has no answer.
On Members, a message that has not been scored shows as "Not counted", and no longer lowers the score as a zero.