💬 Support
Where to get help, and what to check first.
Quick checks
The agent isn't responding
- Make sure @FrenOneBot is still in the group.
- Make sure it's still an admin there.
A feature isn't working
- Check the feature's configuration in
/settings, or on its page in the webapp. - Check the agent's admin permissions: most features need specific ones.
You can't open the settings
- Only group admins can open
/settings. Send it exactly as shown.
Useful commands
/help: links to Fren One resources/settings: open the agent's configuration (admins only)/ping: check the agent is responding (admins only)
Guides
- Quick Start on Telegram
- Telegram docs: Onboarding, Moderation, AI, Web3 Tools, Gamification
- Discord docs and X docs
- Workspaces: the webapp, team access and billing
- Changelog: what changed in each release
Ask the team
Join the Fren One support group on Telegram, @FrenOne, for help from the team and community.
Reporting a bug
Include:
- The group's size and type (public or private)
- A screenshot of the agent's admin permissions
- The exact error message, or what happened instead of what you expected
- The steps that led to it
- Screenshots of the problem
Feature requests are welcome in the same group: describe the scenario you want the feature for.